FAQs

FAQs

 

#1 WHERE DOES THE COMPANY OPERATE FROM? 

Melbourne, Australia

#2 WHAT TYPES OF PAYMENT DO YOU ACCEPT? 

We accept all major forms of payment, including credit cards, PayPal etc.

#3 IS DELIVERY FREE? 

Yes, delivery is free on ALL purchases!

#4 HOW LONG DOES DELIVERY TAKE?

All orders are posted with standard postage, taking 3-5 business days for processing and 6-10 business days for shipping. You will receive your item usually within 9-18 business days of placing your order.

#5 HOW LONG DO YOUR PRODUCTS LAST FOR? 

Our products have been tested and are of the highest quality. They will last for several years of practice.

#6 HOW DOES THE BUNDLE WORK?

Due to the products being stored in separate warehouses, the packages may come at different times when ordering the bundle. If this is the case, we will provide you with three tracking numbers :)

#7 WHAT IF I NEED TO RETURN SOMETHING?

Contact us right away and we will help you as soon as possible.